List of active policies

Full policy

Co-pilot Draft of Privacy Policy:

1. Introduction

Welcome to [Zelearning]. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our online learning platform, courses, assessments, and related services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Date of birth

• Username and password

Learning Information

We may collect:

• Course enrollments

• Learning progress

• Assessment and examination results

• Certificates earned

• Assignment submissions

Technical Information

We may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Access times and dates

• Website usage statistics

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website performance

• Enhance learning experiences

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3. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Deliver online courses and learning content

• Monitor learning progress

• Issue certificates and transcripts

• Process payments

• Respond to inquiries and support requests

• Improve our website and services

• Send important service notifications

• Comply with legal and regulatory obligations such as NDPA etc.

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4. Legal Basis for Processing

Where required by applicable law, we process personal data based on:

• User consent

• Contractual necessity

• Legal obligations

• Legitimate business interests

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5. Sharing of Information

We may share your information with:

Service Providers

Third-party vendors that assist with:

• Website hosting

• Payment processing

• Cloud storage

• Email communications

• Analytics services

Educational Partners

Where applicable, learning progress and certification data may be shared with authorized educational institutions or employers.

Legal Requirements

We may disclose information if required by law, court order, or regulatory authority.

We do not sell personal information to third parties.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• SSL/TLS encryption

• Secure user authentication

• Access controls

• Regular security monitoring

• Secure data storage practices

While we strive to protect your information, no method of transmission over the Internet is completely secure.

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7. Data Retention

We retain personal information only for Course Duration to:

• Deliver educational services

• Maintain academic records

• Meet legal and regulatory requirements

• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

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8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of data

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, you can contact us using the information on dpo@ziafamsolutions.com

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9. Children's Privacy

Our platform may provide services to students under the age of 18 through schools, educational institutions, or parental consent where required by law.

Parents or guardians may contact us to review, modify, or request deletion of their child's information.

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10. Third-Party Services

Our website may contain links to third-party websites or services.

Please note that this website/app uses one or more Google services and may gather and store information including but not limited to your visit or usage behaviour. You may click to grant or deny consent to Google and its third-party tags to use your data for below specified purposes in below Google consent section

We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies.

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11. International Data Transfers

Where data is transferred across borders, we take appropriate measures to ensure that personal information remains protected in accordance with applicable privacy laws.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Effective Date."

Users are encouraged to review this Privacy Policy periodically.

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13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Data Protection Officer / Privacy Officer
ZIAFAM Limited
Plot 318, Suite 41, Swift Plaza,

Ishaq Dauda Street, Wuye FCT,

Abuja 

dpo@ziafamsolutions.com

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Consent

By using Zelearning, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.